ATTENTION: Burrard Animal Hospital + Emergency Health and Safety Guidelines as of March 25th, 2020 

 

READ CAREFULLY:

We ask that in our efforts to ensure that we maintain the highest standard of care to our patients, that our clients and staff adhere to the following protocols whilst visiting our hospital. 
 
If you are showing any of the following symptoms, have travelled outside of Canada in the last 14 days or have had close contact with a confirmed or probable case of COVID-19, please arrange for someone else to bring your pet to their appointment – we will be screening for this.

  • Fever or chills
  • Difficulty breathing or shortness of breath
  • Cough
  • Sore throat, trouble swallowing
  • Runny nose/stuffy nose or nasal congestion
  • Decrease or loss of smell or taste
  • Nausea, vomiting, diarrhea, abdominal pain
  • Not feeling well, extreme tiredness, sore muscles

Appointments:

1. Please press the buzzer or call 6047385683 to inform our team you have arrived for your appointment.

2. Please wait outside until one of our staff invites you into an exam room.

3.  We ask that you continue to wear a face mask properly at all times while inside the hospital.

4. We ask that you keep a minimum of 6ft distance at all times when interacting with our staff.

Payment – At this time our preferred method of payment is tap,  
e-transfer, or credit card. We can also offer a direct link for credit card payment. No cash will be accepted. 

We ask that during this time you be patient with us as we have become very busy and we are working our hardest to help both yourself and your pet while trying to keep our staff and families safe from COVID. Your patience is appreciated. 
 
For all further enquiries call 604-738-5683 or email [email protected] 

Please stay safe, 
Burrard Animal Hospital + Emergency family